Abet Universal Services, Inc.

Notice To Public

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Your safety and satisfaction are very important to us.  To make sure that your care is         
 provided in a safe manner in the home, we encourage you to become actively involved in your 
 care and to report any concerns about the safety and quality of your care.

1.     If you have any concerns about the safety or quality of your care, please call me,     Jeannette Pressley, Administrator at 1-845-352-3680 during office hours.

2.     If we have not resolved your concern or complaint after being provided the
 opportunity
to do so, you may also: 
    

R
eport any concerns or register a complaint with The Joint Commission’s Office
of Quality Monitoring by:

A. Calling this toll free U.S. telephone number (800) 994-6610, 8:30 a.m. to 5 p.m., Central Standard Time, Monday through Friday.
B. Sending an e-mail to
complaint@jointcommission.org
C. Sending a fax to: (630) 792-5636
D. Sending a letter to Office of Quality Monitoring, The Joint Commission,
    One Renaissance Boulevard, Oakbrook Terrace, IL 60181
E. Submitting your concerns on-line
http://www.jointcommission.org/GeneralPublic/Complaint/

         
Call the State Home Health Hotline at 1-800-628-5972 between the hours of 9:00a.m. and 5:00 p.m. Monday through Friday to ask questions about local home health agencies, make a general complaint or make a complaint about
the implementation of advance directives.

Abet Universal* 267 Route 59 * Spring Valley * New York * 10977
 Phone: (845) 352-3680 Fax: (845) 352-3689